Customer service

Precious

650/mo
Roxas, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dynamic Operations Specialist with comprehensive experience handling inbound/outbound calls, email, and chat support for global markets including the UK, North America, Australia, and New Zealand. Experienced in managing personal lines insurance (home, contents, motor) and complex payment concerns. Combines an educational background, strong analytical judgment, and ICT proficiency to optimize workflows, uphold security compliance, and elevate client satisfaction.

Top Skills

Adobe Photoshop · <1 yearCanva · <1 yearCapCut · <1 yearEmail Support · <1 yearExcel (Advanced) · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Design & Creative

CanvaBeginner
Adobe PhotoshopBeginner
Logo DesignBeginner
CapCutBeginner

E-commerce & Marketplace

Facebook MarketplaceBeginner

Work Experience

Senior Associate Operation

WNS Global Services

Oct 2024 - Jul 2026

Live Chat SupportPhone SupportEmail Support

Quick Stats

Age26 years
English LevelConversational
ID VerificationNot verified