Virtual Assistant

Perlita

1,300/mo
IMUS CITY, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Dedicated Customer Service with 15+ years experience in handling healthcare and financial services. Proven track record of passing metrics in NPS, CSAT and VIBES while managing 50 inquiries per day.

Top Skills

Adobe Photoshop · <1 yearAdobe XD · <1 yearCalendar Management · <1 yearCalendly · <1 yearCanva · <1 year

Skills & Expertise

AI & Automation

GitHub CopilotBeginner
ZapierBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Social Media SupportBeginner
Technical SupportBeginner
LiveChatBeginner
Customer.ioBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Data VisualizationBeginner

Design & Creative

Adobe XDBeginner
Adobe PhotoshopBeginner
CanvaBeginner
CapCutBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner
Document ManagementBeginner
Data EntryBeginner
CalendlyBeginner
Monday.comBeginner

Work Experience

CCP

American Express Intl

Sep 2021 - Present

Phone SupportTechnical SupportLive Chat Support

Quick Stats

Age47 years
English LevelFluent
ID VerificationNot verified