Bilingual Virtual Assistant & Customer SupportBilingual Virtual Assistant & Customer Support

Bilingual (English/Spanish) virtual assistant and customer support professional with about nine years of experience in operations, quality assurance, data management, and customer service for U.S.-based teams. I’ve worked remotely for the last six years. I’m organized, careful with details, and I follow things through until they’re done. I work comfortably in Microsoft 365, Google Workspace, advanced Excel, HubSpot, and Asana. I’m based in Medellín, Colombia.