Virtual Assistant or Outbound Sales SpecialistVirtual Assistant or Outbound Sales Specialist

* Provided exceptional customer support through inbound and outbound phone calls, live chat, and email channels. * Assisted customers with inquiries related to wireless, internet, TV, home phone, billing, payments, and account management. * Resolved technical and service-related issues by troubleshooting connectivity, device, and account concerns. * Processed account updates, plan changes, service activations, cancellations, and payment arrangements while ensuring compliance with company policie... See more