Pamela

Customer Service Representative

Pamela

ID Verified
600/mo
General Trias, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am seeking a full-time position where I can utilize my customer service, leadership, and problem-solving skills in a supportive and growth-oriented environment. I am open to both on-site and remote opportunities and enjoy working in fast-paced settings where I can contribute to team success while continuing to develop professionally. I am a customer service professional with 8 years of experience in the BPO industry, including experience as both a Customer Service Representative and a Supervi...

Top Skills

Calendar Management · <1 yearCanva · <1 yearCapCut · <1 yearCoaching & Mentoring · <1 yearEmail Management · <1 year

Skills & Expertise

Customer Success

Phone SupportBeginner
ZendeskBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
TableauBeginner

Design & Creative

CanvaBeginner
CapCutBeginner

Specialized Skills

Performance ManagementBeginner
Coaching & MentoringBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Email ManagementBeginner

Work Experience

Collections Specialist

Unifin Inc.

Nov 2025 - May 2026

Supervisor

RMS Collect/iQor Phils. - Capital One Auto Finance

Aug 2018 - Oct 2025

Google Sheets (Advanced)Performance ManagementTableauExcel (Advanced)Coaching & MentoringEmail ManagementCalendar Management

Quick Stats

Age26 years
English LevelFluent
ID VerificationVerified