live chat support

Mary

ID Verified
100/mo
Laoag City, Philippines
Looking for Full-time
8 hours/day
Availability: US / Asia timezone

Profile Description

My strengths include excellent written communication, active listening, and the ability to stay calm and professional even when customers are frustrated. I type quickly and accurately, which helps me manage simultaneous chats without sacrificing quality. I’m also highly organized, tech-savvy, and good at breaking down solutions into clear, easy-to-follow steps. I’m reliable, adaptable, and I learn new systems quickly. And I’m customer-focused, empathetic, and committed to delivering positive exp...

Top Skills

Live Chat Support · 2 yearsLiveChat · 2 yearsTechnical Support · 1 yearExcel (Advanced) · <1 yearLead Generation · <1 year

Skills & Expertise

Data & Analytics

Excel (Advanced)Beginner

Sales & Business Development

SalesforceBeginner
Lead GenerationBeginner

Customer Success

Live Chat SupportIntermediate
Technical SupportIntermediate
LiveChatIntermediate

Work Experience

chat support

U2connectnow

Jun 2020 - Jun 2024

Key Achievements:

Assisting clients to choose their best internet provider

Live Chat SupportTechnical SupportLiveChat

Quick Stats

Age33 years
English LevelBasic
ID VerificationVerified