Virtual Assistant, Quality and Data Analyst, Customer ServicVirtual Assistant, Quality and Data Analyst, Customer Servic
Nona
ID Verified$1,200
per month
($7/hour)
Profile Description
Results-driven professional with 8 years of experience as a Quality Analyst and 7 years as an Executive Assistant, bringing a strong combination of analytical expertise and administrative leadership. Skilled in monitoring quality standards, identifying process improvements, and ensuring consistent delivery of high-quality results. Known for strong attention to detail, excellent organizational skills, and the ability to support and lead teams effectively. Adept at managing multiple priorities, co...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Data & Analytics
Design & Creative
E-commerce & Marketplace
Finance & Accounting
Human Resources
Marketing & Growth
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Quality Assurance Coordinator
Salelytics
Jul 2024 - Feb 2026
Job Responsibilities:
Evaluate agent calls to ensure quality and compliance with company standards company standards Create and maintain performance dashboards to monitor key metrics Conduct monthly performance analysis to identify trends and improvement areas Prepare and present performance reports to management