Operations and Training SpecialistOperations and Training Specialist
Nomvuselelo
1,500/mo
South Africa
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$1,500
per month
($9/hour)
Member since September 2026
Profile Description
I am a results-driven communications and customer experience professional with experience in customer service, quality assurance, coaching, training, and operations. I am passionate about improving customer experiences, developing people, and creating efficient processes. I bring strong communication, problem-solving, and leadership skills, with a proven ability to work independently, adapt quickly, and deliver measurable results in fast-paced environments.
Top Skills
Asana · <1 yearBasecamp · <1 yearCalendar Management · <1 yearCalendly · <1 yearData Entry · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Phone SupportBeginner
Technical SupportBeginner
IntercomBeginner
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Virtual Assistance & Admin
Calendar ManagementBeginner
Email ManagementBeginner
Travel PlanningBeginner
Document ManagementBeginner
Data EntryBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
AsanaBeginner
Monday.comBeginner
BasecampBeginner
TrelloBeginner
Work Experience
Quality Assurance
Concentrix
Jan 2025 - Apr 2026
Excel (Advanced)Google Sheets (Advanced)Email Management
Training and Development Facilitator
Concentrix
Feb 2023 - Jan 2026
Technical SupportExcel (Advanced)Google Sheets (Advanced)Email Management
Customer service advisor
Concentrix
May 2021 - Feb 2023
Phone SupportIntercomTechnical SupportCalendar ManagementTravel PlanningEmail Management
Quick Stats
Age31 years
English LevelFluent
ID VerificationNot verified