Nicole

General Virtual Assistant

Nicole

600/mo
QUEZON CITY, Philippines
Looking for Full-time
10 hours/day
Availability: US / Asia timezone

Profile Description

Dedicated professional with 8+ years of experience in hospitality and customer service, now transitioning into Virtual Assistance, Social Media Management, Customer Support, and Administrative roles. Skilled in managing calendars, emails, and projects while delivering exceptional client care and ensuring smooth business operations. Experienced in digital platform management, content moderation, and analytics reporting, with a proven ability to adapt quickly, solve problems, and maintain service ...

Skills & Expertise

AI & Automation

Copy.aiIntermediate

Content & Writing

Customer Success

Data & Analytics

Design & Creative

Virtual Assistance & Admin

Software Development

Work Experience

CSR

Inspiro

Jan 2026 - Apr 2026

Job Responsibilities:

S e r v e d a s a C u s t o m e r & S a l e s S u p p o r t R e p r e s e n t a t i v e , m a n a g i n g i n b o u n d c a l l s , p r o v i d i n g p r o d u c t a n d s e r v i c e i n f o r m a t i o n , a n d c o n v e r t i n g l e a d s i n t o n e w c u s t o m e r s . D e m o n s t r a t e d s t r o n g c o m m u n i c a t i o n s k i l l s , p r o b l e m ‑ s o l v i n g , a n d t h e a...

Email SupportExcel (Advanced)Live Chat SupportPhone Support

CSR, Social Media Moderator, Admin Assistant

SGD Coffee Corp and CSC

Nov 2020 - Jan 2023

Job Responsibilities:

v e r s a t i l e s u p p o r t a c r o s s c u s t o m e r s e r v i c e , d i g i t a l m a r k e t i n g , c r e a t i v e d e s i g n , a n d o p e r a t i o n s . M a n a g e d c l i e n t i n q u i r i e s a n d s a l e s l e a d s , i m p l e m e n t e d s o c i a l m e d i a s t r a t e g i e s , r e s e a r c h e d m a r k e t t r e n d s , a n d c r e a t e d b r a n d ‑ b o o s t i n g...

Copy.aiEditorial Calendar ManagementEmail SupportExcel (Advanced)Adobe IllustratorEmail ManagementDocument ManagementCanvaGoogle Sheets (Advanced)Social Media Support

Quick Stats

Age30 years
GenderFemale
English LevelFluent
ID VerificationNot verified
Portfolio
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