Operations Team LeaderOperations Team Leader

I am writing to express my interest to apply as Customer Support within your organization. With over 10 years of leadership experience in the BPO industry, I have successfully managed teams across Collections, Customer Service, Sales, Technical Support, Healthcare and B2B campaigns in both Voice and Non-Voice environments (email and chat). US, UK, Canada, Australian account. I have undergone training with Insurance Verification, Prior Authorization, US Healthcare, Care coordination, EMR Tool, ... See more