Executive & Administrative Assistant

Marion

ID Verified
1,000/mo
Kenya
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I'm an Executive & Administrative Support Professional with over 4 years of experience managing operations and supporting leadership in fast-paced environments. Since February 2021, I've worked as an Executive Administrative Assistant at Lenana Innovative Solutions Ltd, where I manage executive calendars, coordinate business and personal travel logistics, maintain organized administrative records, and liaise with external vendors and service providers, including initiating payments and following...

Top Skills

Accounts Payable/Receivable · <1 yearAML/KYC · <1 yearAPI Integration · <1 yearAsana · <1 yearBookkeeping · <1 year

Skills & Expertise

AI & Automation

ZapierBeginner
API IntegrationBeginner

Customer Success

Live Chat SupportBeginner
Email SupportBeginner
Phone SupportBeginner
Lead ManagementBeginner
LiveChatBeginner

Finance & Accounting

AML/KYCBeginner
BookkeepingBeginner
Payroll ProcessingBeginner
Accounts Payable/ReceivableBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Travel PlanningBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
TrelloBeginner
AsanaBeginner

Work Experience

Executive Administrative Assistant

Lenana Innovative Solutions Limited

Feb 2021 - Present

Job Responsibilities:

Managing executive calendars, meetings, appointments, and schedule coordination across multiple priorities and timelines. Planning and coordinating business and personal travel arrangements, including logistics, itineraries, and vendor liaison. Maintaining organised company documentation, administrative records, and petty cash tracking. Liaising with service providers and external stakeholders, in...

ZapierEmail SupportPayroll ProcessingAccounts Payable/ReceivableEmail ManagementBookkeepingCalendar ManagementDocument ManagementData EntryPersonal Assistant Services

Remote Customer Support & Accounts Associate

Epic-Essay

Aug 2024 - Jan 2026

Job Responsibilities:

•Delivered high-volume remote support; processing 20+ orders daily and resolving 95% of customer inquiries within SLA, fully independently. •Guided clients step-by-step through digital platforms via written communication, demonstrating clear, professional English. •Escalated complex issues to internal teams and followed up diligently to ensure full resolution and client satisfaction. •Maintained a...

Email SupportLiveChatPhone SupportLive Chat SupportBookkeepingTrello

Quick Stats

Age29 years
GenderFemale
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationVerified
Portfolio
🔒

Certifications

Virtual Assistant

Education

Bachelor's Degree

Maasai Mara University

2015 - 2019