Customer care agent, call centre agent. Project managementsCustomer care agent, call centre agent. Project managements
mukovhe
$550
per month
($3/hour)
Profile Description
Customer service pro & projects coordinator with a knack for people & problem-solving. Adaptable, empathetic, and organized
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Work Experience
Project assistant coordinator
MC MEDIA LEGACY
May 2025 - Oct 2025
Key Achievements:
As a Project Assistant Coordinator, My key achievements was - Streamlined project workflows, boosting team efficiency - Successfully coordinated multiple projects, meeting deadlines - Improved communication between teams, reducing errors - Managed project documentation, ensuring accuracy and accessibility - Provided admin support, freeing up team leads to focus on high-priority tasks
Customer care agent/call centre agent
MC MEDIA LEGACY company
Apr 2024 - Oct 2025
Key Achievements:
As a Customer Care Agent and Call Centre Agent, my key achievements was - Resolved customer complaints efficiently, boosting satisfaction ratings - Consistently met or exceeded call handling targets - Received positive feedback for empathetic communication - Identified and escalated issues, driving process improvements - Contributed to team targets, like sales or retention goals
Quick Stats
Certifications
Education
Certificate
Coursera online google institutions
2026 - 2026
Certificate
Capricorn TVET College
2018 - 2020