Customer Services RepresentativeCustomer Services Representative

Job Responsibilities:

Manage loan applications and provide professional client support throughout the application process. Communicate loan products, requirements and repayment terms to prospective and existing clients. Support marketing initiatives and promotional campaigns, including social media and customer-facing content. Conduct corporate client outreach and business development, engaging employers regarding payr... more...

Job Responsibilities:

Demonstrated integrity, empathy and professionalism when interacting with clients: effectively de-escalating issues providing timely and effective resolutions . Day-to-day client servicing including administration and approval of premium finance, insurance and personal /corporate loan applications. Developed communication plans and produced strategies, brochures, posters, memos and organisational... more...

Job Responsibilities:

Advised clients on strategies to digitally manage records and information in a fast-paced consulting environment. Collaborated within a project team of five to deliver all proposed performance expectations on schedule. Ensured timely documentation of deliverables including automation of records, file management, index management and archiving. Conducted interactive super-user and end-user training... more...

Job Responsibilities:

Delivered outstanding customer service via telephone, email and face-to-face interactions for clients seeking information on Zimnat Asset services. Compiled monthly reports and meeting minutes, significantly improving written communication standards. Organised board meetings, maintained contracts for scheduled events, and provided cost projections and invoices. Drove a 30% improvement in social me... more...