Virtual AssistantVirtual Assistant

John

ID Verified

1,000/mo

Sorsogon, Philippines

Looking for Full-time

8 hours/day

Availability: US timezone

$1,000

per month

($6/hour)

Member since August 2026

Profile Description

Experienced Customer Service Representative specializing in medical and dental insurance verification and support. Skilled in handling patient inquiries, verifying coverage details, and coordinating with providers to ensure accurate benefits information. Adept at managing claims documentation, resolving discrepancies, and guiding clients through complex insurance processes with clarity and professionalism. Known for delivering empathetic, efficient service while maintaining compliance with healt...

Top Skills

Salesforce · 2 yearsCalendar Management · <1 yearData Entry · <1 yearExcel (Advanced) · <1 yearGoogle Sheets (Advanced) · <1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Virtual Assistance & Admin

Data EntryBeginner

Calendar ManagementBeginner

TrelloBeginner

Sales & Business Development

SalesforceIntermediate

NegotiationBeginner

Lead GenerationBeginner

Data & Analytics

Google Sheets (Advanced)Beginner

Excel (Advanced)Beginner

Customer Success

Social Media SupportBeginner

Technical SupportBeginner

AI & Automation

ZapierBeginner

Work Experience

Customer Service Advisor

Concentrix

Jul 2024 - Apr 2026

Key Achievements:

Insurance Verification

Quick Stats

Age28 years

English LevelConversational

ID VerificationVerified