Michelle

Customer Service Specialists/ Admin

Michelle

700/mo
CAVITE, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Customer Service Specialist with 5 years of experience supporting international customers through voice and non-voice channels in fast-paced, remote-friendly environments. Proven ability to independently manage customer concerns, resolve complex issues, and handle high-volume workloads while maintaining accuracy, professionalism, and excellent service. Highly organized, adaptable, and dependable, with strong communication, multitasking, problem-solving, and time-management skills....

Top Skills

Phone Support · 5 yearsCanva · 2 yearsZendesk · 2 yearsCapCut · <1 yearData Entry · <1 year

Skills & Expertise

Customer Success

Phone SupportExpert
ZendeskIntermediate
Email SupportBeginner

Design & Creative

CanvaIntermediate
Presentation DesignBeginner
Logo DesignBeginner
CapCutBeginner

Virtual Assistance & Admin

Data EntryBeginner

Work Experience

Travel Contract Associate- Project based

AYA healthcare

Mar 2025 - May 2025

ZendeskData Entry

CSR

Carelon Global Solutions

Nov 2023 - Mar 2025

Phone SupportData Entry

CUSTOMER SERVICE ASSOCIATE

SYKES/ FOUNDEVER

May 2022 - Apr 2023

Phone SupportData Entry

Quick Stats

Age35 years
English LevelFluent
Other Languages
EnglishConversational
ID VerificationNot verified