Virtual Assistant / Admin AssistantVirtual Assistant / Admin Assistant
Mica
$600
per month
($3/hour)
Profile Description
Results-driven Operations and Quality Assurance professional with hands-on experience in process optimization, compliance monitoring, and cross-functional collaboration across operations, sales, and customer-facing environments. Proven ability to manage end-to-end business operations, analyze performance gaps, and deliver actionable feedback and training—working closely with AU/NZ stakeholders in fast-paced, remote settings. Recognized for leadership and analytical excellence through research aw...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Sales & Business Development
Marketing & Growth
E-commerce & Marketplace
Data & Analytics
Content & Writing
Customer Success
Work Experience
Operations Manager
HFB-Guest House
Jun 2024 - Present
Job Responsibilities:
Manages our family business overseeing operations, marketing, inventory, and sales at a micro-business in Talisay City; Optimized processes for efficient operations, processed transactions, and handled financial proceedings.
Quality Assurance Specialist
Monster Group
Nov 2024 - Dec 2025
Job Responsibilities:
Reviewed and evaluated sales calls to ensure strict compliance with company, partner, and industry guidelines, scoring calls and providing detailed feedback to support continuous improvement. I collaborated with Australian/NZ coaches and team leaders to identify performance gaps and create development opportunities for agents, while also conducting training sessions to strengthen their complianc...
Junior Property Specialist
MEGAWORLD Bacolod
Aug 2024 - Oct 2024
Job Responsibilities:
Worked in company marketing and business activities, assisted clients with their needs and concerns regarding real estate, handled inquiries from potential and existing buyers, and prospected, negotiated, and closed sales.
Intern
SAL GROUP OF COMPANIES (SGC)
Jan 2024 - May 2024
Job Responsibilities:
Worked as an On-the-Job Trainee/Intern gaining practical experience in the field of operations; managing scanning and encoding tasks of check files/deposit slips and fuel consumption of massive ships used in Fishing companies under SGC which primarily handles the importation/exportation of goods.
Quick Stats
Certifications
Education
Bachelor's Degree
University of St. La Salle - Bacolod
2020 - 2024