Melanie

Customer Service Specialist

Melanie

900/mo
Dumaguete, Philippines
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Virtual Assistant | E-commerce & Customer Support Specialist I’m an experienced Virtual Assistant with 10+ years in customer service and 5+ years providing administrative and remote support to businesses, entrepreneurs, and executives. My experience includes e-commerce support, customer service, order management, appointment scheduling, lead generation, research, administrative assistance, and executive support. I’m comfortable handling customer inquiries, resolving issues, managing schedule...

Work Experience

Customer Service Specialist

Isvern

Apr 2026 - Jun 2026

Customer Service Representative

Purdy and Figg (UK)

Oct 2025 - Apr 2026

Appointment Setter and Administrative Virtual Assistant

Simply U Medispa

Jul 2025 - Oct 2025

Appointment Setter and Administrative Virtual Assistant

ReGrow Hair Restoration

Jul 2024 - Jul 2025

Executive Assistant

Mental Health Private Clinic

Jan 2024 - Jul 2024

E-commerce Support Specialist

Gooseberry Intimates

Nov 2023 - Jan 2024

E-commerce Support Specialist

E-commerce Support Specialist

Jun 2021 - Nov 2023

Quick Stats

Age41 years
English LevelFluent
Other Languages
SpanishBasic
ID VerificationNot verified

Certifications

Lead Agent (Shopify)
Support Agent Power User (Shopify)
HIPAA Certified
Zendesk Support Administrator

Education

Bachelor's Degree

USPF

2007 - 2010