Virtual AssistantVirtual Assistant
Melanie
ID Verified$1,500
per month
($9/hour)
Profile Description
In my current role with a telecommunications account, where I am currently completing my notice period, I have been working for two years and five months. During my first year, I handled customer calls and drove revenue through upselling, which included offering brand new devices with new lines and upgrading existing customers' old devices to the latest models I was promoted to Project Coach, In this leadership role, I guide and support trainees, helping them develop their skills, meet key perfo...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Specialized Skills
Software Development
Work Experience
Project Coach
Afni
Apr 2024 - Present
Job Responsibilities:
ACM CERTIFIED LEADERSHIP CERTIFIED
Customer service/Mentor
IQOR
Oct 2022 - Jan 2024
Sales Rep, Customer Service, Tier 3 Chat support
Telephilippines
Nov 2017 - Sep 2019