Virtual Assistant and Customer support specialist

MAURINE

ID Verified
1,500/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a reliable and customer-focused professional with experience in customer service, virtual assistance, and social media support. I am skilled in communication, problem-solving, organization, and handling customer concerns with patience and professionalism. I am a quick learner, adaptable, and committed to providing excellent customer experiences while completing tasks accurately and on time.

Top Skills

Calendar Management · 3 yearsCalendly · 3 yearsData Entry · 3 yearsDocument Management · 3 yearsEmail Management · 3 years

Skills & Expertise

Customer Success

Social Media SupportBeginner
Email SupportBeginner
ZendeskBeginner
Customer.ioBeginner

Virtual Assistance & Admin

Calendar ManagementAdvanced
Travel PlanningAdvanced
Data EntryAdvanced
Executive Assistant ServicesAdvanced
Research & Information GatheringAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Meeting CoordinationAdvanced
Personal Assistant ServicesAdvanced
CalendlyAdvanced

Work Experience

VIRTUAL ASSISTANT

REALTIME BIODIGESTERS

Jun 2023 - Aug 2026

Key Achievements:

At Real Time Biodigester, I supported the company’s marketing and customer engagement efforts by creating content, promoting services, and interacting directly with potential customers. I helped improve brand visibility, generate interest in the company’s services, and build positive relationships with prospective clients through both online and in-person engagement.

Social Media SupportCustomer.ioEmail SupportCalendar ManagementExecutive Assistant ServicesDocument ManagementZendeskTravel PlanningMeeting Coordination

Quick Stats

Age22 years
English LevelFluent
ID VerificationVerified
Portfolio
🔒