Mary

Customer Support VA | Appointment Setter

Mary

1,200/mo
Naga, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer service professional with over 5 years of experience in telecommunications and e-commerce, specializingin client support, billing, dispute resolution, and customer loyalty. Recently expanded into virtual assistance, outbound calling, loan officer support, and e-commerce operations including Order management, escalating ticket, and chargeback management.

Top Skills

Live Chat Support · 5 yearsPhone Support · 5 yearsAmazon FBA · 2 yearsLiveChat · 2 yearsCanva · <1 year

Skills & Expertise

Customer Success

Live Chat SupportExpert
Phone SupportExpert
LiveChatIntermediate
Email SupportBeginner

Design & Creative

CanvaBeginner

E-commerce & Marketplace

Amazon FBAIntermediate
TikTok ShopBeginner

Virtual Assistance & Admin

Data EntryBeginner
Email ManagementBeginner
ClickUpBeginner

Quick Stats

Age29 years
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

Polytechnic University of the Philippines

2014 - 2016