Customer Service SpecialistCustomer Service Specialist

I am a result driven Customer Support, Customer Success and Customer Service Professional with 4+ years of experience in creating outstanding customer experiences in technical support, SaaS, healthcare and remote settings. Experienced in customer onboarding, account support, trouble shooting, customer satisfaction, problem resolution and relationship management using email, live chat, phone and ticketing systems. Well-versed in the use of CRM systems such as Salesforce, HubSpot, Zendesk, Freshde... See more