Marla

Insurance Verification Specialist | CSR

Marla

1,200/mo
Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

I was a Healthcare Associate for 6 years with Anthem BCBS Provider Services addressing inquiries regarding their patients Eligibility, Benefits and Coverage, Prior authorization and Claims. I am a dedicated Customer Support Specialist with 9 years of experience across various industries, including Healthcare, Travel and Finance. I specialize in handling inquiries, resolving issues efficiently, and ensuring customer satisfaction through clear communication and a problem-solving mindset.

Top Skills

Phone Support · 9 yearsZendesk · 6 years

Skills & Expertise

Customer Success

Phone SupportExpert
ZendeskExpert

Quick Stats

Age32 years
English LevelFluent
ID VerificationNot verified