Virtual Assistant, Full Stack Developer, IT Specialist

Mark

ID Verified
450/mo
Dipolog City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Professional Summary I am Mark Ryan H. Flores, a Computer Science graduate passionate about technology, problem-solving, and innovation. With experience in virtual assistance, customer service, IT support, software, and web development, I bring a well-rounded technical and operational background. I specialize in streamlining processes, enhancing efficiency, and delivering high-quality results. Skilled in data structures, networking, and programming, and experienced in roles such as IT Officer, ...

Skills & Expertise

Data & Analytics

SQLIntermediate
Data MiningIntermediate

Customer Success

Live Chat SupportIntermediate
Phone SupportIntermediate
ZendeskIntermediate
Email SupportIntermediate
Technical SupportIntermediate

AI & Automation

API IntegrationIntermediate
Prompt EngineeringIntermediate
OpenAI APIIntermediate
ZapierIntermediate

Content & Writing

CopywritingIntermediate
Creative WritingIntermediate
Email CopywritingIntermediate

E-commerce & Marketplace

WordPressAdvanced

Software Development

MongoDBIntermediate
MySQLIntermediate
Docker/KubernetesIntermediate
React NativeIntermediate
Tailwind CSSIntermediate
Vue.jsIntermediate
ReactIntermediate
PHP (Laravel)Intermediate
Node.jsBeginner

Work Experience

Full stack Developer

BNB Hyperion/ Uhost

Mar 2025 - Oct 2025

Job Responsibilities:

Role: Junior Developer /Graphic Artist/ Web Developer Led cross-functional teams to plan, develop, and deploy web-based solutions aligned with organizational goals. Managed and optimized the organization’s IT infrastructure, including servers, networks, and databases, to ensure system reliability and scalability. Provided technical leadership and hands-on support for internal IT operations, ensuri...

ChatGPT/ClaudeAPI IntegrationGitHub CopilotOpenAI APIWordPressMongoDBReactMySQLPHP (Laravel)Node.js

IT Network Specialist, Web & Software Developer, Lead Generation Specialist, Safety Officer, First Aider

ORANGE BAMBOO INNOVATION SERVICES

Jan 2025 - Jun 2025

Job Responsibilities:

Role: IT Network Specialist, Web & Software Developer, Lead Generation Specialist, Safety Officer, First Aider Designed, implemented, and maintained secure IT networks, ensuring system reliability and minimizing downtime. Resolved technical issues promptly, providing ongoing support to optimize network performance. Developed and deployed web and software applications, improving system efficiency...

Technical SupportExcel (Advanced)Google Sheets (Advanced)MongoDBReactMySQLPHP (Laravel)WordPressProduct DescriptionsChatGPT/Claude

IT Project Manager, Lead Generation Specialist, Operation Manager

JT Worldlink Solutions

Jun 2024 - Dec 2024

Job Responsibilities:

Role: IT Project Manager, Lead Generation Specialist, Operation Manager Led cross-functional teams to achieve project goals and ensured cybersecurity measures. Oversaw internal IT support and resolved technical issues. Managed the organization’s IT infrastructure and researched emerging technologies.

Social Media SupportEmail SupportTechnical SupportLive Chat SupportGoogle Sheets (Advanced)Data MiningExcel (Advanced)React NativeMySQLPHP (Laravel)

IT Officer

NEO GLOBAL SOLUTIONS INC.

Sep 2022 - Sep 2023

Job Responsibilities:

Monitored network and CCTV installations and provided IT support for offices around Gloria D Dapitan. Troubleshot computer, printer, network, and POS systems. Assisted call center agents with technical issues and provided professional communication.

ChatGPT/ClaudeAPI IntegrationComputer VisionGoogle Sheets (Advanced)Excel (Advanced)Social Media SupportEmail SupportTechnical SupportData MiningPhone Support

Collection Officer

Top Multipurpose cooperative

Sep 2019 - Jan 2021

Job Responsibilities:

Role: Collection Officer Handled daily collection activities, ensuring accurate recording and timely remittance of payments from members and clients. Monitored loan accounts and coordinated with members regarding payment schedules, past-due balances, and account status. Maintained organized financial records and reports to support audit and accounting requirements. Provided excellent customer serv...

Live Chat SupportGoogle Sheets (Advanced)Data MiningExcel (Advanced)Email SupportPhone SupportSocial Media Support

Freelancing

WORK FROM HOME

Jan 2017 - Sep 2019

Job Responsibilities:

Role: Graphic Designer, Video Editor, Data Entry, Data Mining, Web Scraping, Web and Software Developer Created visual content, including logos, brochures, and social media graphics. Edited and assembled video footage, adding transitions, effects, and sound. Managed data entry, mining, and scraping tasks to extract insights and automate data collection from websites. Develop Website and System Ema...

Technical SupportEmail SupportData MiningSocial Media SupportPhone SupportSQLTailwind CSSExcel (Advanced)Google Sheets (Advanced)Live Chat Support

Quick Stats

Age26 years
GenderMale
English LevelConversational
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified
Portfolio
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