Technical Support RepresentativeTechnical Support Representative
Mark
ID Verified$600
per month
($3/hour)
Profile Description
Dear Hiring Manager, I am writing to express my interest applying on your company. With over one year and three months of experience as a Customer Service Representative, combined with two years of work experience abroad, I have developed strong communication skills, cultural adaptability, and a commitment to delivering excellent customer service qualities that I believe make me a strong fit for your team. In my previous Customer Service role, I handled customer inquiries, resolved concerns e...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Work Experience
Customer Service Representative (SEASONAL ACCOUNT)
IntouchCx
Sep 2023 - Dec 2023
Key Achievements:
Handled a Retail account. Assisting the Customer with their order, Reshipment, Making store escalation and points disputes.
Customer Service Representative
Alorica Inc.
Jun 2022 - Jun 2023
Key Achievements:
Handled Telco account. Assisting the Customer with their account. Discussing the Bill, Phone plan, Troubleshooting, Order, etc.
Office Assistant
Berkeley Services Inc.
Jan 2019 - Jul 2020
Key Achievements:
Handled all kinds of documents coming from clients/customers Making Transmittal/Run sheets, Encoding, Segregating of documents and Document Controller.
Data Encoder
Dynamic Outsource Solutions Inc.
Jul 2016 - Dec 2017
Key Achievements:
Assigned in Government Dept. (Civil Registry) Encoding Birth/Death/Marriage Certificates.
Document Specialist (Project based)
RR Donnelley
Dec 2015 - Apr 2016
Key Achievements:
Editing Documents as per client requests such as inserting graphics, alteration, grammar checking, right font/texts/style and fixing alignments.