Customer Service RepresentativeCustomer Service Representative
Mark
ID Verified$1,250
per month
($7/hour)
Profile Description
Customer service representative and sales expert in telecommunication and e-Commerce via email/chat.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Virtual Assistance & Admin
Specialized Skills
Work Experience
Approval and Verification Specialist
Microsourcing
Apr 2026 - Oct 2026
Key Achievements:
Reviewing support workers profile and approve them to the platform Outbound calling, Email and SMS for verification Encoding invoices Resolving concerns with the help of internal teams
Customer Sales Representative
Afni
Jun 2024 - Feb 2026
Key Achievements:
Provided chat support for billing, service, and technical concerns. Sold upgrades, add-ons, and telecommunications services. Maintained CRM records and achieved sales and service performance targets. Resolved complex concerns in coordination with internal teams.
Customer Service Associate
Collective Solution
Oct 2021 - Feb 2024
Key Achievements:
Provided chat, email, and back-office support for an eCommerce platform. Assisted with orders, tracking, refunds, returns, and product inquiries. Handled complaints, data entry, and order processing. Coordinated with internal teams to resolve customer concerns.
Quick Stats
Education
Associate's Degree
Pamantasan ng Montalban
2009 - 2011