Executive Virtual AssistantExecutive Virtual Assistant
Mark
ID Verified$2,800
per month
($16/hour)
Profile Description
Results-driven and highly adaptable Executive Virtual Assistant with over 7 years of comprehensive experience managing cross-border administrative operations, executive workflows, and multi-channel client support structures. Proven track record in scaling cross-departmental alignment, executing high-stakes international regulatory filings (VAT and global business registrations), and optimizing CRM workflows. Expert at converting operational friction into streamlined, high-yield digital managemen...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Sales & Business Development
Software Development
Virtual Assistance & Admin
Work Experience
Executive Virtual Assistant
AVASK UK
Aug 2023 - Dec 2025
Job Responsibilities:
Managed and streamlined cross-border business registrations, VAT compliances, and critical tax communications for an international client portfolio, ensuring 100% adherence to regulatory deadlines. Coordinated daily operational milestones across 3+ parallel internal departments, improving end-to-end task turnaround times and removing friction points in cross-functional workflows. Structured and ma...
Data Entry & Client Support Specialist
EnfraUSA
Nov 2021 - Mar 2023
Job Responsibilities:
Processed complex multi-channel inquiries, customer purchase orders, and detailed reservations with a data entry accuracy rate exceeding 99%. Optimized the technician field dispatch matrix via real-time resource tracking, ensuring field responses occurred well within strict corporate Service Level Agreements (SLAs). Maintained direct lines of communication with corporate stakeholders and accounts,...
Customer Support Representative
Afni
May 2020 - Nov 2021
Job Responsibilities:
Secured and processed complex consumer financial payments, billing disputes, and processing refunds efficiently while mitigating account churn metrics. Provided advanced step-by-step diagnostic mobile device troubleshooting, achieving high first-contact resolution (FCR) rates across chat and digital channels. Managed logistical schedules by coordinating localized store repairs, hardware appointmen...
Technical Support Specialist
Transcom
Nov 2018 - Jan 2020
Job Responsibilities:
Fielded complex inbound technical infrastructure calls, accurately performing device, system, and web diagnostic troubleshooting paths. Drafted and categorized multi-tier internal technical service requests, ensuring precise escalation routing to senior network and systems engineers. Logged, updated, and closed customer interactions and service tickets, maintaining comprehensive call data records...