MarjoNel

Customer Success

MarjoNel

1,300/mo
Pampanga, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer-focused professional with over 7 years of experience in customer service, technical support, sales, virtual assistance, data entry, and administrative support. Skilled in resolving customer concerns through phone, email, and chat while maintaining professionalism and delivering excellent service. Adaptable, detail-oriented, and a fast learner with strong communication, problem-solving, and multitasking abilities. Committed to contributing to a positive team environment and continuously ...

Top Skills

Adobe Photoshop · 10 yearsCorelDRAW · 10 yearsPhone Support · 10 yearsAdobe Illustrator · 6 yearsData Entry · 5 years

Skills & Expertise

Customer Success

Phone SupportExpert
ZendeskExpert
Email SupportAdvanced
Live Chat SupportAdvanced
Technical SupportAdvanced
Social Media SupportIntermediate
Lead ManagementIntermediate

Data & Analytics

Google Sheets (Advanced)Expert
Excel (Advanced)Advanced

Design & Creative

Adobe PhotoshopExpert
CorelDRAWExpert
Adobe IllustratorExpert
CapCutAdvanced
Adobe Premiere ProIntermediate

Virtual Assistance & Admin

Data EntryExpert
Calendar ManagementAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Executive Assistant ServicesAdvanced
Personal Assistant ServicesAdvanced
Meeting CoordinationAdvanced
CalendlyAdvanced
AirtableIntermediate

Quick Stats

Age28 years
English LevelFluent
Other Languages
EnglishFluent
Tagalog/FilipinoFluent
ID VerificationNot verified

Education

Associate's Degree

Asian College of Aeronautics

2014 - 2016