Healthcare Virtual Assistant | Patient CoordinatorHealthcare Virtual Assistant | Patient Coordinator
Maricar
$800
per month
($5/hour)
Profile Description
I have over 4 years of experience in customer service, including healthcare support for U.S. clients. I have handled phone calls, customer concerns, patient information, data entry, and CRM systems. I am comfortable working in a fast-paced environment and providing professional and friendly service. I am also experienced in working remotely and handling tasks independently.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Customer Success
Data & Analytics
Design & Creative
Sales & Business Development
Specialized Skills
Work Experience
TELEPHONE INTERVIEWER
Dynata
Jan 2026 -
Key Achievements:
Conducted outbound calls using approved scripts and project guidelines. Accurately collected and recorded information, managed call dispositions and callbacks, and maintained productivity and quality standards while working remotely.
Customer Service Representative
Qwest BPO, Inc.
Jul 2022 - Aug 2024
Key Achievements:
Provided customer support for U.S. healthcare clients by phone. Assisted with patient information and appointment coordination, verified and updated records, and handled sensitive information professionally and confidentially
Customer Service Agent
Sykes Asia, Inc.
Sep 2021 - Jun 2022
Key Achievements:
Assisted U.S. customers with membership, billing, and account concerns. Verified customer information, documented interactions accurately, and handled customer concerns professionally while following privacy and quality procedures.
Secondary School Teacher
Immaculate Conception School of Guiuan, Inc.
Jun 2019 - Jul 2021
Key Achievements:
Prepared and delivered lessons, maintained student records and classroom documentation, and communicated with students, parents, and school staff.
Quick Stats
Certifications
Education
Bachelor's Degree
Abuyog Community College
2014 - 2018