Customer Service RepresentativeCustomer Service Representative
Mariben
$700
per month
($4/hour)
Profile Description
Proactive and detail-oriented Virtual Assistant with over 6 years of combined experience in customer service, administrative support, and remote task management.Skilled in handling calendars, managing emails, creatingreports, and supporting business operations in fast pacedenvironments. Adept at multitasking, problem-solving, and delivering efficient solutions to meet deadlines. Committed to providing professional, reliable, and confidential assistance to help clients achieve their goals
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Work Experience
Customer Service Representative
Alorica
Jan 2025 - Dec 2025
Key Achievements:
Provided remote customer support via phone, email, and chat, ensuring client satisfaction. Managed inquiries, documented case details, and coordinated with internal teams for resolution. Maintained accurate records and followed up to ensure timely issue resolution. Customer Service Representative
Customer Service Representative
VXI Centrale
Jun 2021 - Jan 2025
Key Achievements:
Assisted customers with account concerns, billing,and technical troubleshooting. Managed multiple systems to track and resolve issues efficiently. Consistently exceeded performance metrics by Maintaining high-quality scores and meeting deadlines
Customer Service REpresentative
Teleperformance
Jun 2019 - Jun 2021
Key Achievements:
Delivered prompt customer support through calls and emails. Recorded case details, followed up on pending requests, and ensured client satisfaction. Adapted to various tools and systems for efficient task management.