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CSR/VACSR/VA
Maria
ID Verified700/mo
Laguna, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$700
per month
($4/hour)
Member since October 2025
Profile Description
With work experience in BPO industry for 4+ years which handled phone, email and chat support. Training with Amazon VA Product Research.
Top Skills
Phone Support · 3 yearsSalesforce · 3 yearsLive Chat Support · 2 yearsLiveChat · 2 yearsAmazon FBA · <1 year
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
E-commerce & Marketplace
Amazon FBABeginner
Order ProcessingBeginner
Customer Success
Live Chat SupportIntermediate
Email SupportBeginner
Phone SupportAdvanced
LiveChatIntermediate
ZendeskBeginner
Data & Analytics
Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Sales & Business Development
SalesforceAdvanced
Work Experience
Healthcare Consultant
Teletech
Nov 2021 - Jan 2023
Phone SupportExcel (Advanced)Google Sheets (Advanced)Salesforce
Merchant Support
Sutherland Global Services
Feb 2019 - Aug 2021
Live Chat SupportLiveChatExcel (Advanced)Google Sheets (Advanced)Salesforce
Customer Service Representative II
Teletech
Sep 2018 - Jan 2019
Live Chat SupportPhone SupportEmail SupportGoogle Sheets (Advanced)Salesforce
Customer Service Representative
Expert Global Solutions
Jun 2015 - Sep 2016
Live Chat SupportPhone SupportOrder ProcessingEmail SupportLiveChatExcel (Advanced)SalesforceGoogle Sheets (Advanced)
Quick Stats
Age33 years
English LevelConversational
ID VerificationVerified