Virtual Assistant, Full Stack Web Developer, Video Editor...Virtual Assistant, Full Stack Web Developer, Video Editor...
Marc
$800
per month
($5/hour)
Profile Description
Hi there, this is Nathan. I have been a freelance graphic designer for 3 years now, honing my talents in Adobe Photoshop, Illustrator, Canva, and Filmora Go. Aside from that, I applied to the BPO industry as a customer service representative for 1 year and 3 months. Working as a customer service representative, I have gathered invaluable experience and developed my communication skills in helping customer or client. And freelancing as a web developer using different programming language, tools o...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Software Development
Design & Creative
Customer Success
Work Experience
Freelance - Web Developer
RPM OPTIMIZER
Dec 2025 - Feb 2026
Job Responsibilities:
Developed and customized websites using the GoHighLevel platform based on client requirements. Designed user-friendly interfaces and implemented email automation workflows to improve customer engagement. Connected websites to custom domains and collaborated with clients to provide technical recommendations and project updates.
Intership - IT Support
INNER SPARC REALTY CORPORATION
Jan 2025 - Apr 2025
Job Responsibilities:
Completed 500 hours of on-the-job training, providing technical and creative support across multiple business functions. Assisted with graphic design, video editing, Facebook page management, and website development projects. Developed a personal website using HTML, PHP, JavaScript, and CSS, and implemented chatbot automation for Facebook customer inquiries.
Freelance - Graphic Designer
ENTIKIS BOOKKEEPING
Sep 2024 - Jan 2025
Job Responsibilities:
Designed high-quality digital graphics and marketing materials using Adobe Illustrator and Adobe Photoshop.Collaborated with clients to understand design requirements and transform concepts into visual solutions. Provided creative recommendations and managed multiple projects efficiently to meet deadlines.
Customer Service Representative
Concentrix
Mar 2023 - Oct 2023
Job Responsibilities:
Assisted customers with inquiries related to home loans, mortgage payments, and homeowners insurance. Helped customers create payment arrangements and provided guidance on mortgage settlement options. Resolved customer concerns through empathetic communication, issue escalation, and effective coordination with internal departments.
Customer Service Representative
Afni
Jun 2022 - Feb 2023
Job Responsibilities:
Handled 30+ inbound calls daily regarding Home, Auto, Life, and Boat Insurance inquiries. Managed customer email communications, including follow-ups, policy updates, and issue resolution.Maintained and tracked support tickets while coordinating with internal teams to ensure timely and accurate customer assistance.
Quick Stats
Certifications
Education
Bachelor's Degree
Our Lady of Fatima University
2019 - 2025