HR Analyst | Executive AssistantHR Analyst | Executive Assistant

Key Achievements:

I served as the primary point of contact for clients throughout their credit repair journey, providing timely updates on dispute progress, credit scores, and account status while ensuring clear and professional communication across phone, email, and SMS. I coordinated dispute processing across all three credit bureaus by verifying documentation, tracking submissions, and maintaining accurate client records and internal trackers. I supported onboarding, subscriptions, portal access, billing coordination, and executive administrative needs while handling escalations, cancellations, and refund requests in compliance with company policies. Through structured reporting and consistent follow-ups, I helped improve operational flow, reduce processing delays, and strengthen overall customer success operations.

Key Achievements:

I managed executive calendars, coordinated race schedules, and organized events in collaboration with venue partners, sponsors, and stakeholders nationwide. I acted as the main liaison for partners and clients, ensuring timely communication, confirmations, and follow-ups. I maintained event documentation, rankings, website updates, and essential records while prioritizing executive communications and urgent matters. My coordination and organizational support contributed to the smooth execution of national racing events and improved stakeholder engagement.

Key Achievements:

I managed the recruitment pipeline for corporate and non-technical roles while maintaining accurate candidate and employee records in Workday HRIS and ATS systems. I coordinated interviews, offer letters, onboarding requirements, and pre-employment checks in compliance with company standards. I worked closely with hiring managers, Payroll, and Finance to ensure seamless onboarding and HR operations. Additionally, I generated recruitment metrics and reports that supported data-driven hiring decisions and improved candidate tracking, communication, and overall recruitment efficiency.

Key Achievements:

I led candidate sourcing initiatives using job boards, social media, and professional networks to build strong talent pipelines for various roles. I conducted initial screenings, coordinated interviews with hiring managers, and managed candidate engagement throughout the hiring lifecycle. By maintaining accurate candidate records and proactive communication, I helped improve hiring turnaround time and candidate experience.