Ma.

Amazon E-Commerce Customer Support & Account Management Spec

Ma.

1,500/mo
Malabon, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

Results-driven Customer Service and Account Management Professional with hands-on experience supporting Amazon operations. Skilled in handling customer inquiries, order management, returns, refunds, cancellations, account troubleshooting, and resolving customer concerns. Experienced in handling compromised accounts, performing account recovery, and maintaining account security through proper verification procedures. Highly organized, detail-oriented, and adaptable, with strong communication and...

Skills & Expertise

E-commerce & Marketplace

Amazon FBAIntermediate
TikTok ShopBeginner

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Customer.ioBeginner

Content & Writing

Work Experience

FBA, customer associates, account specialist

Amazon

May 2023 - Present

Amazon FBAEmail CopywritingLive Chat SupportPhone SupportEmail Support

Quick Stats

Age28 years
GenderFemale
English LevelFluent
ID VerificationNot verified

Education

Bachelor's Degree

Divine Mercy College Foundation Inc.

2015 - 2019