Virtual AssistantVirtual Assistant
Ma
ID Verified$700
per month
($4/hour)
Profile Description
I prefer a stable, long-term remote work environment where I can contribute my experience in customer service, team leadership, administrative support, and sales. I am organized, reliable, and adaptable, with strong communication and problem-solving skills. I enjoy helping teams improve, managing tasks efficiently, and building positive relationships with clients and colleagues. I am always willing to learn and take on new challenges to support business growth and success.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
E-commerce & Marketplace
Specialized Skills
Virtual Assistance & Admin
Work Experience
Appointment Setter/ Social Media Manager
Cammp VA
Mar 2025 - Nov 2026
Job Responsibilities:
Manage the physical therapist’s calendar, ensuring minimal scheduling conflicts Respond to comments, messages, and reviews to build patient relationships. Qualify leads by understanding their needs before booking an appointment.
Team Leader
Ubiquity Global
Mar 2024 - Mar 2025
Job Responsibilities:
Supervise and coach a team of retention specialists to meet performance targets. Identify common customer concerns and collaborate with other teams to improve services.. Analyze customer feedback and identify trends that impact retention.
Team Leader
Teleperformance USA
Aug 2017 - Sep 2023
Job Responsibilities:
Supervise, mentor, and motivate a team of customer service representatives. Track key performance indicators (KPIs) such as productivity, quality, and customer satisfaction. Provide regular reports and updates on team performance. Maintain accurate records of team performance, attendance, and issue resolution.