CSR

Ma.

ID Verified
800/mo
Bacolod , Philippines
Looking for Full-time
8 hours/day
Availability: US timezone

Profile Description

In my 5 years of experienced in Customer Service in Telecommunications and A year for Hotel Reservations, I can say that I was mold to become lenient in my entire carrier. I handled call professionally. I believe that I am fit with this job and willing to learn more. It will be a pleasure to be part of your organization and I am ready to contribute for the company needs.

Top Skills

Technical Support · 5 yearsEmail Support · 1 yearLive Chat Support · 1 yearPhone Support · <1 year

Skills & Expertise

Customer Success

Technical SupportExpert
Live Chat SupportIntermediate
Email SupportIntermediate
Phone SupportBeginner

Work Experience

CSR Tech Support

IQOR

Aug 2022 - Mar 2026

Key Achievements:

Customer Service Tech Support, handling Customer Phone plans, Billings and Tech Support and Sales

Technical Support

CSR

Concentrix

Jun 2021 - Feb 2022

Key Achievements:

Hotel Reservations inbound calls UB (UNBABEL) Email Support and Language Translator

Email SupportPhone Support

Quick Stats

Age36 years
English LevelFluent
ID VerificationVerified

Education

High-school

Bacolod City National High School

2003 - 2006