Certified Virtual Assistant / Administrative SupportCertified Virtual Assistant / Administrative Support

Key Achievements:

Key Responsibilities: • Acted as the first point of contact for two founders, managing their time, priorities, and day-to-day operations remotely • Managed calendar and cross-time zone scheduling, resolving conflicts proactively before they became problems • Triaged and responded to 40+ daily communications across email, Slack, and project platforms, converting every message into a tracked action item • Served as the main point of contact between leadership and external clients/vendors, screening incoming messages and escalating only high-priority items • Planned and coordinated complete travel logistics, including flights, accommodation, and cross-time zone itineraries • Set up and tracked eSignature documents, and managed vendor orders and subscription purchases • Prepared research summaries and briefing notes ahead of key meetings • Built and maintained task workflows in Asana, Trello, and Google Workspace to keep the team aligned Key Achievements: • Reduced scheduling errors by 30% by introducing time-blocking and proactive conflict-management routines • Maintained zero missed follow-ups across 40+ daily communications through consistent message tracking • Saved each founder 5+ hours per week by owning end-to-end travel planning • Built repeatable Asana/Trello workflows that gave the whole team visibility into task status and standardized delegation • Earned repeat engagements and long-term client trust by maintaining complete confidentiality across all personal and business matters