Simon

Virtual Assistant

Simon

ID Verified
1,500/mo
Ruiru, Kenya
Looking for Full-time
7 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a reliable and adaptable professional with experience in customer service, administration, event coordination, tourism, team leadership, and creative media. Over the years, I have developed strong communication and organizational skills through working with customers, coordinating daily activities, managing bookings, supporting teams, and creating digital content. I am comfortable handling inquiries through phone, email, and chat, keeping records organized, and making sure tasks are complet...

Top Skills

Canva · 4 yearsLogo Design · 4 yearsCapCut · 3 yearsData Entry · 1 yearDocument Management · 1 year

Skills & Expertise

Customer Success

Email SupportIntermediate
Live Chat SupportBeginner

Design & Creative

CanvaAdvanced
Logo DesignAdvanced
CapCutAdvanced

Virtual Assistance & Admin

Travel PlanningIntermediate
Document ManagementIntermediate
Data EntryIntermediate
Calendar ManagementBeginner
Email ManagementBeginner

Work Experience

Reservation Agents

Ashnil Hotels

Feb 2023 - May 2023

Key Achievements:

Responded to customer inquiries through phone, email, and chat. Assisted customers with travel information, reservations, bookings, modifications, and cancellations. Ensured accuracy when managing reservations. Recommended travel options and promoted special offers and additional services.

Travel PlanningData EntryEmail ManagementLive Chat SupportCanvaDocument ManagementEmail Support

Quick Stats

Age28 years
English LevelConversational
Other Languages
SwahiliFluent
ID VerificationVerified

Certifications

Dilpoma in Tourism Management

Education

Associate's Degree

Zetech University

2018 - 2020