Lorraine

Medical virtual assistant

Lorraine

1,200/mo
Harare , Zimbabwe
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Compassionate and highly organized Registered Nurse (RN) with 11+ years of clinical experience, pivoting into a remote Medical Assistant and Appointment Setter role. Expertise in managing high-volume patient schedules, triaging clinical inquiries, and navigating complex EHR/EMR systems like Epic and Cerner. Proven track record of reducing patient wait times and coordinating care while maintaining strict HIPAA compliance. Brings exceptional communication skills, technical proficiency for virtual ...

Top Skills

Asana · <1 yearCalendar Management · <1 yearCalendly · <1 yearData Entry · <1 yearDocument Management · <1 year

Skills & Expertise

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
CalendlyBeginner
Monday.comBeginner
AsanaBeginner
TrelloBeginner

Customer Success

Phone SupportBeginner
Video SupportBeginner
Lead ManagementBeginner
Email SupportBeginner
LiveChatBeginner
ZendeskBeginner

Work Experience

Registered nurse

Sally Mugabe Central Hospital

Oct 2014 - Present

Key Achievements:

Appointment setting and scheduling. Adminstrative support. Data entry. Patient follow ups. General nursing duties

Quick Stats

Age34 years
English LevelFluent
ID VerificationNot verified
Portfolio
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