Customer Service RepresentativeCustomer Service Representative
LIZA
ID Verified$500
per month
($3/hour)
Profile Description
Detail-oriented and adaptable professional with experience in virtual assistance, content coordination, SEO support, customer service, and business operations. Proven ability to manage executive priorities, streamline digital workflows, and deliver high-quality outputs in fast-paced, remote environments. Skilled in AI-assisted content creation, WordPress publishing, CRM tools, and cross-functional collaboration. Recognized for strong communication, problem-solving abilities, and a commitment to ...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Virtual Assistance & Admin
Customer Success
Work Experience
Virtual Assistant
Muvr Technologies Inc.
Sep 2025 - Mar 2026
Job Responsibilities:
• Provided high-level executive support to the CEO, managing complex calendars, prioritizing communications, and ensuring smooth day-to-day operations. • Implemented on-page SEO strategies, including keyword research, meta descriptions, and content optimization, improving website visibility and search performance. • Leveraged AI tools to produce high-quality content and digital assets aligned wi...
Customer Service Associate – Phone & Chat Support
Sutherland Global Services Philippines
Jul 2024 - Sep 2025
Job Responsibilities:
• Handled high-volume inbound and outbound calls, assisting customers with inquiries, reservations, and follow-ups in a timely and professional manner. • Delivered real-time chat support, guiding customers through booking processes and resolving service-related concerns. • Utilized Salesforce CRM for case management, customer tracking, and documentation of interactions to ensure accurate and eff...
Sole Proprietor
Business Operator
Mar 2016 - Jun 2024
Job Responsibilities:
• Managed daily business operations, including inventory control, sales tracking, and financial monitoring. • Handled customer transactions, inquiries, and supplier coordination to maintain efficient store operations. • Improved workflow processes and ensured consistent product availability and customer satisfaction.
Teacher
American School of English and Math Sciences
Jun 2018 - Dec 2018
Job Responsibilities:
• Delivered engaging lessons to Grade 2 students across multiple subjects aligned with curriculum standards. • Supported students with diverse learning needs, adapting teaching strategies to enhance understanding. • Assisted in school programs, administrative tasks, and library management.