Virtual assistant | Customer service | Social mediaVirtual assistant | Customer service | Social media
Lillian
$600
per month
($3/hour)
Profile Description
Results-driven and highly organized professional with diverse experience in television production, administration, and healthcare support. Proven ability to manage multiple responsibilities in fast-paced environments while delivering excellent communication, customer service, scheduling, technical, and administrative support. Complemented by virtual assistant training through Alison. Experienced as a programmer, editor, camera crew member, receptionist, and dental assistant, with strong attentio...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Virtual Assistance & Admin
Work Experience
Dental Assistant & Receptionist
Nakuru Heart Center
Feb 2022 - Present
Job Responsibilities:
> I manage and coordinate daily appointment schedules, ensuring smooth patient flow. >Handle inbound and outbound calls, booking and confirming appointments efficiently. >Follow up with patients for reminders, cancellations, and rescheduling >Maintain accurate and confidential patient records. >Built strong relationships with patients through professional and friendly communication. >Reduce schedu...
Dental Assistant $ Receptionist
Buffallo Mall Dental Clinic
May 2017 - Dec 2018
Job Responsibilities:
>Coordinated daily schedules to maintain consistent patient flow and reduce downtime. >Increased appointment adherence through proactive reminders and follow-ups. >Maintained accurate patient data, supporting efficient record management and service delivery. >Streamlined front-desk operations through effective communication and organization. >Delivered high-quality patient support while managing m...
Programmer $ Editor
2CBN
Nov 2012 - Jun 2015
Job Responsibilities:
>Coordinated TV programming schedules to ensure 100% on-time content delivery and seamless transitions >Delivered high-quality edited content within tight deadlines, supporting continuous broadcast operations >Enhanced viewer experience by optimizing program flow and timing >Improved workflow efficiency by managing multiple editing tasks with strong time management >Maintained strict quality contr...
Quick Stats
Certifications
Education
Associate's Degree
Multimedia university of Kenya
2009 - 2012