Operations Leader, AI Platform & CRM BuilderOperations Leader, AI Platform & CRM Builder

Operations and people leader with 15 years of progressive experience across BPO customer operations, client success, and business operations — including four internal promotions within eight months, from Marketing to Chief Operating Officer. Builds and leads high-performing teams, and personally designs and ships AI-built platforms and CRMs for niche service businesses on a 21-day build to-invoice cycle. Strong virtual-support foundation in inbox management, meeting coordination, documentation... See more