Leonie

Virtual Assistant | Medical Biller | Appointment Setter

Leonie

950/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Highly motivated and adaptable professional with over 7 years of experience in customer support and healthcare administration. Proven ability to manage member inquiries, process enrollments, and resolve complex claims and billing issues, ensuring compliance with HIPAA standards. Skilled in verifying insurance coverage and providing clear guidance on benefits. Eager to leverage expertise in problem-solving and customer service to enhance patient experience and operational efficiency.

Top Skills

Calendar Management · <1 yearCalendly · <1 yearCanva · <1 yearCapCut · <1 yearData Entry · <1 year

Skills & Expertise

Customer Success

Live Chat SupportBeginner
Phone SupportBeginner
Email SupportBeginner
Lead ManagementBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

Design & Creative

CapCutBeginner
Video EditingBeginner
CanvaBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Email ManagementBeginner
Document ManagementBeginner
CalendlyBeginner

Quick Stats

Age31 years
GenderMale
English LevelConversational
ID VerificationNot verified