LEONARD

Virtual Assistant

LEONARD

ID Verified
705/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

Dedicated and tech-savvy Virtual Assistant and IT Support professional with experience providing administrative assistance, technical support, customer service, data management, and remote troubleshooting. Proficient in Microsoft Office and Microsoft 365, online collaboration tools, AI-powered productivity tools, help desk and ticketing systems, and remote support platforms such as TeamViewer and AnyDesk. Skilled in managing emails, scheduling, data entry, document preparation, internet research...

Top Skills

Technical Support · 3 yearsPhone Support · 2 yearsEmail Copywriting · 1 yearHTML5/CSS3 · 1 yearSEO Content Writing · 1 year

Skills & Expertise

Content & Writing

Email CopywritingIntermediate
SEO Content WritingIntermediate
Editorial Calendar ManagementBeginner

Customer Success

Technical SupportAdvanced
Phone SupportIntermediate
Email SupportBeginner
ZendeskBeginner

Data & Analytics

Excel (Advanced)Beginner
SQLBeginner
Google Sheets (Advanced)Beginner

Software Development

HTML5/CSS3Intermediate
WordPress DeveloperBeginner

Virtual Assistance & Admin

Data EntryBeginner
Calendar ManagementBeginner
Email ManagementBeginner
Meeting CoordinationBeginner
Document ManagementBeginner

Quick Stats

Age31 years
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

Technical University of Kenya

2014 - 2018