Healthcare Support SpecialistHealthcare Support Specialist
Lenlen
$1,200
per month
($7/hour)
Profile Description
Dedicated and detail-oriented professional with 7 years of U.S. healthcare support experience, specializing in medical and dental claims, insurance benefits, eligibility verification, payment inquiries, and provider support. Seeking a Virtual Assistant role where I can apply my skills in communication, documentation, and problem-solving.
Work Experience
Customer Experience Associate | U.S. Healthcare Payer Operations – Medical & Dental Claims Support
Conduent Philippines
May 2019 - Jun 2026
Job Responsibilities:
Handled inbound calls from U.S. healthcare providers regarding medical and dental claims, benefits, eligibility, and coverage. • Researched claim concerns, payment issues, reimbursement, and discrepancies; interpreted denials based on available information and provided resolution guidance. • Verified and communicated patient benefits, insurance coverage, eligibility, and claim status. • Addressed...
Quick Stats
Certifications
Education
Associate's Degree
Far Eastern Polytechnic College
2006 - 2008