Lauren

KYC and Compliance, Customer Service, Sales,

Lauren

3,000/mo
Cape Town, South Africa
Looking for Full-time
8 hours/day
Availability: EU timezone

Profile Description

Business graduate (BA Hons, Arden University, United Kingdom) with experience across client services, sales, compliance and financial operations. Skilled in mandatory regulatory frameworks such as KYC (Know Your Client), FICA (Financial Intelligence Centre Act) and AML (Anti-Money Laundering) regulations, client relations and reporting, with a proven ability to manage complex processes with stakeholders at all levels. I am looking to move beyond traditional administrative roles and am willing to...

Work Experience

Client Services Agent

Realfin Collective Investment Schemes

May 2022 - May 2023

Job Responsibilities:

Responsible for managing the main sales and custody inboxes. Promptly recorded trades on a cash flow spreadsheet to load onto banking fund accounts by liaising with stakeholders. Onboarded new investors by gathering KYC information and raising concerns with the compliance team. Tracked and paid necessary invoices. Key Responsibilities: ● Compliance and Regulation: Managed KYC/FICA document...

Quick Stats

Age35 years
GenderFemale
English LevelFluent
ID VerificationNot verified
Portfolio
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Education

Bachelor's Degree

Arden University

2022 - 2026