Appointment SetterAppointment Setter
Krista
$900
per month
($5/hour)
Profile Description
I've been doing lead generation for about 2 years. Basically my job is finding the right people who might actually want what a company's selling, and getting them into the pipeline so sales can take it from there. I have a total of 9 years working in BPO industry, mainly focusing on customer service, lead generation, sales, technical support and even leadership. Im a great fit for the role, because I’m not afraid of challenges or rejection. I see every conversation as an opportunity to learn and...
Work Experience
Lead Generation Specialist
411 LOCALS
Mar 2024 - Apr 2025
Key Achievements:
Generated and qualified B2B leads through outbound prospecting and professional customer engagement. Built rapport with prospects, handled objections, communicated value propositions, and scheduled qualified appointments. Maintained accurate CRM records, follow-ups, and prospect activity while consistently working toward productivity and appointment targets.
Technical Support/Customer Service/Subject Matter Expert
Concentrix
Jul 2017 - Jun 2023
Key Achievements:
Provided advanced support for QuickBooks Payroll and POS, troubleshooting technical and product-related concerns. Served as an escalation point for complex cases, guiding customers through effective step-by-step solutions. Supported team performance as a Subject Matter Expert by coaching agents, answering complex questions, and providing process guidance.
Sales Associate
Migdal Communication Services
Jan 2016 - Feb 2017
Key Achievements:
Conducted outbound sales, identified customer needs, built relationships, handled objections, and worked toward sales targets.