Social Media Coordinator, Customer Service Specialist, VASocial Media Coordinator, Customer Service Specialist, VA
Kirk
ID Verified$400
per month
($2/hour)
Profile Description
Hi, I’m Kirk! An all-around Virtual Assistant and Customer Service Specialist. I have graduated with over 30 honors and awards, showcasing my excellence and honor as well as my skills all over the world. Writing, designing, editing, communicating, pitching, accounting, administrative tasks, and leadership roles. I have prior work experience on Business Process Outsourcing (BPO) , Accounting, and bookkeeping, as well as freelance photography and videography.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Software Development
E-commerce & Marketplace
Customer Success
Data & Analytics
Design & Creative
Work Experience
M&R Core Position
Optum Global Solutions
Sep 2025 - Present
Job Responsibilities:
In my current role as a Customer Service Representative at Optum Global Solutions in the M&R Core Medicare & Retirement voice account, I assist clients primarily with Medicare plan enrollments, eligibility verifications, billing inquiries, and claims support over the phone. We sell and promote core services like Medicare Advantage plans, prescription drug coverage (Part D), supplemental Medigap po...
Associate Internal Editor
The Gold Publications
Aug 2022 - Apr 2025
Owner
Kicks Photography
Mar 2020 - Jan 2024