Customer support

Kimberly

ID Verified
800/mo
Nairobi , Kenya
Looking for Full-time
10 hours/day
Availability: US / EU / Asia timezone

Profile Description

Customer-focused and solutions-driven Customer Support Professional with experience delivering exceptional support across phone, email, live chat, and digital communication channels. Skilled at resolving customer inquiries, handling complaints with empathy and professionalism, managing CRM systems, and ensuring every interaction results in a positive customer experience. Known for strong communication, active listening, and the ability to remain calm under pressure while managing multiple custom...

Skills & Expertise

Customer Success

Customer.ioBeginner
FreshdeskBeginner
IntercomBeginner
LiveChatBeginner

Content & Writing

Quick Stats

Age22 years
GenderFemale
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

Egerton University

2022 - 2026