Virtual Assistant & Customer SupportVirtual Assistant & Customer Support
Carolyne
ID Verified$600
per month
($3/hour)
Profile Description
Work Preferences I prefer working in a role where I can take ownership of day-to-day tasks, support customers, keep information organized, and help the team stay on track. I work well independently, communicate clearly, meet deadlines, and adapt quickly to new tools and processes. I value clear expectations, teamwork, and consistent communication. Professional Summary I’m a reliable Virtual Assistant with experience in administrative support, customer service, communication, scheduling, researc...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Work Experience
Virtual Assistant $ Customer Support
Ron Howell Foundation
Mar 2025 - Sep 2026
Key Achievements:
·Perform general administrative tasks such as answer emails, schedule virtual meetings. ·Organizing digital files and documents. ·Receive phone calls or voicemail messages from virtual phone. ·Perform research as directed and contact potential vendors or partners. ·Attend operations meetings and take notes. ·Accurately entering data and updating records and maintain spreadsheets.
Guest Service & Administrative Support
Fairmont the Norfolk
May 2023 - Dec 2024
Key Achievements:
·Answer phone calls, emails, and online chats to take bookings or answer questions. ·Listen to complaints and fix issues quickly to keep guests happy. ·Communication on the preferences and feedback of the guests to the management. ·Communicating current offers and packages to the guest. ·Promoting good experiences that boost the loyalty of the guests.
Quick Stats
Education
Bachelor's Degree
KCA UNIVERSITY
2019 - 2022