Customer Service SupportCustomer Service Support
Kate
$800
per month
($5/hour)
Profile Description
Detail-oriented Customer Service and Back-Office Specialist with proven experience in BPO operations, queue management, and multi-channel communication. Adept at managing high-volume workflows, maintaining accurate administrative records, and delivering empathetic, de-escalating support to patients and healthcare partners. Seeking to leverage strong operational efficiency and patient support skills as a Clinical Coordinator within a fast-paced healthcare account.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Specialized Skills
Virtual Assistance & Admin
Work Experience
Customer Support
Concentrix
Apr 2022 - Jul 2026
Job Responsibilities:
I am one of the top performers on the team, always hitting KPI's, Floor walker that supports our subject matter experts, Part of the operation as a Tema lead Trainee for 6 months